Mid-Season Performance Review on Your Maintenance Accounts

The mid-season is an ideal time to review the performance of your maintenance accounts. By comparing budgeted hours to actual hours and leveraging the capabilities of BOSS software, you can gain valuable insights that help you optimize your operations.

Budget vs. Actual Hours Analysis

Comparing budgeted hours to actual hours provides a clear picture of how well you are managing your resources. Here are some key points to consider:

• Budget Analysis: Compare the hours budgeted for each service to the actual hours worked. Identify any significant deviations and analyze the reasons behind them.
• Actual Hours: Examining the hours worked helps you understand the practical impact on your labor force. Consider whether any deviations were due to unforeseen challenges or inefficiencies.

Projecting Account Performance

Assess the number of hours left on each contract and project account performance for the remainder of the season. This will help you identify potential issues early and make necessary adjustments to stay on track.

Upsell Opportunities

Review any upsells on the account and evaluate their performance. Determine whether they were one-time services or have the potential for year-over-year renewals. If there were no upsells, identify potential opportunities for future upsells:

• Performance Evaluation: Look at the performance of any upsells and consider their impact on your overall profitability.
• Future Opportunities: Identify any potential opportunities for upselling additional services. BOSS’s work order automation feature can streamline this process, helping you efficiently manage and track upsell opportunities.

Leveraging BOSS’s Capabilities

BOSS software offers several features that can enhance your mid-season performance review:

• Bid Analysis: Use BOSS’s bid analysis feature to compare budgeted hours to actual hours and gain deeper insights into your performance.
• Work Order Automation: BOSS’s work order automation feature helps streamline the process of managing and tracking upsell opportunities. CurbSide Landscape & Irrigation highlighted this feature and noted a significant ROI. 

By conducting a thorough mid-season performance review and leveraging the capabilities of BOSS software, you can gain valuable insights that help you optimize your operations and enhance profitability. This approach supports continuous improvement and long-term success.