Take the Production BOSS Basics Certification Quiz
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Question 1 of 72
1. Question
What is the purpose of Forecasting?
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Review BOSS Basics Video: Forecasting Work
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Question 2 of 72
2. Question
BOSS will automatically forecast and generate Work Order tickets based on System Setting parameters.
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Question 3 of 72
3. Question
Where do you find the Forecasting module?
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Review BOSS Basics Video: Forecasting Work
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Question 4 of 72
4. Question
How do you Forecast a job?
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Question 5 of 72
5. Question
When forecasting you can have remaining occurrences and still Complete forecasting.
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Question 6 of 72
6. Question
BOSS will automatically forecast and generate Construction Work Order tickets.
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Question 7 of 72
7. Question
If the number of Occurrences equals the number of Occurrences Remaining, you must do what?
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Question 8 of 72
8. Question
The number of months available to Forecast represent the start and end dates of the job.
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Question 9 of 72
9. Question
What is one report used to review Forecasted work?
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Question 10 of 72
10. Question
You’re ready to start scheduling all forecasted contract Spring Clean Up services. What is the next step to begin scheduling the tickets?
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Review BOSS Basic Video: Tickets & Job Tickets Module
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Question 11 of 72
11. Question
Utilizing Routes instead of Crew Leader mode can be advantageous if there is employee turnover or crew leaders change often.
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Review BOSS Basics Video: The Production Dashboard-Part 1
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Question 12 of 72
12. Question
Where can you find Supervisor Settings to set Default View, Total Available Man Hours, and Employee Hours Before OT?
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Question 13 of 72
13. Question
You are ready to start scheduling tickets for your crews for the week. How can you find a list of tickets to schedule?
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Review BOSS Basics Video: The Production Dashboard-Part 2
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Question 14 of 72
14. Question
A Job Ticket is an occurrence of a Service Item.
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Review BOSS Basics Video: Tickets & the Job Ticket’s Modules
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Question 15 of 72
15. Question
Showing estimated hours to crews on BOSS Mobile is a system setting.
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Review BOSS Basics Video: Tickets & the Job Ticket’s Modules
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Question 16 of 72
16. Question
What module is used to create job tickets for Contracts?
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Question 17 of 72
17. Question
What module is used to create job tickets for Work Orders?
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Question 18 of 72
18. Question
By default, how many Contract tickets can you generate per Service per Property each week?
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Question 19 of 72
19. Question
What criteria is used to generate tickets from the Create Job Tickets for WO module?
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Question 20 of 72
20. Question
What is the purpose of the Job Tickets module?
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Question 21 of 72
21. Question
What does the Estimated Work Date represent?
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Question 22 of 72
22. Question
What is the definition of a ticket in Run status?
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Question 23 of 72
23. Question
What is the definition of a ticket in Worked status?
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Question 24 of 72
24. Question
What is the definition of a ticket in Approved status?
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Question 25 of 72
25. Question
What is the definition of a ticket in Billed status?
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Question 26 of 72
26. Question
What is the definition of a ticket in Cancelled status?
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Question 27 of 72
27. Question
What function is used to move time and /or material from one ticket to another?
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Swap or Move Time & Job Costs Between Tickets Article
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Question 28 of 72
28. Question
What is the primary definition of a Production Supervisor in BOSS?
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Review BOSS Basics Video: The Production Dashboard-Part 1
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Question 29 of 72
29. Question
Updates made using the Action icon to the right of the Production Supervisor only affect the first Crew Leader on the Production Dashboard.
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Review BOSS Basics Video: The Production Dashboard-Part 1
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Question 30 of 72
30. Question
Supervisor Settings help manage the Dashboard for payroll purposes.
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Question 31 of 72
31. Question
What is the result of moving a ticket to the Recycle Bin?
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Question 32 of 72
32. Question
What does the number in parentheses represent for the Crew Leader (ex: Jacob Johnson (2) )?
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Question 33 of 72
33. Question
It’s time to generate all General Maintenance contract tickets. You select a day within the correct Week Of, and click Create Contract Tickets but no tickets generate. Why?
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Review BOSS Basics Video: The Production Dashboard-Part 2
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Question 34 of 72
34. Question
What is the purpose of Production Notes?
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Question 35 of 72
35. Question
What is the purpose of Ticket Specific Notes?
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Review BOSS Basics Video: The Production Dashboard-Part 2
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Question 36 of 72
36. Question
What does it mean if Remaining hours displays a negative number?
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Review BOSS Basics Video: The Production Dashboard-Part 2
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Question 37 of 72
37. Question
What is the result of moving a ticket using the Next Week grid on the Production Dashboard?
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Review BOSS Basics Video: The Production Dashboard-Part 1
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Question 38 of 72
38. Question
In the Job Tickets Module, what does the Warning icon next to a service mean?
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Question 39 of 72
39. Question
What does it indicate when the text of a ticket on the Production Dashboard is green?
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Review BOSS Basics Video: The Production Dashboard-Part 2
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Question 40 of 72
40. Question
What does it indicate when the text of a ticket on the Production Dashboard is gray?
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Review BOSS Basics Video: The Production Dashboard-Part 2
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Question 41 of 72
41. Question
What does it indicate if a crew leaders day is highlighted in pink on the Production Dashboard?
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Question 42 of 72
42. Question
What Default Schedule color indicates Work Days on the Production Dashboard?
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Review BOSS Basics Video: The Production Dashboard-Part 3
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Question 43 of 72
43. Question
What Default Schedule color indicates Days Between on the Production Dashboard?
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Question 44 of 72
44. Question
What color indicates there is no Default Schedule set on the Production Dashboard?
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Question 45 of 72
45. Question
You can set a Default Schedule directly from the Dashboard or from the Job Ticket Detail Page.
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Question 46 of 72
46. Question
How do you schedule multiple visits for a ticket on the Production Dashboard?
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Review BOSS Basics Video: The Production Dashboard-Part 3
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Question 47 of 72
47. Question
What options do you have when scheduling multiple visits for a ticket?
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Review BOSS Basics Video: The Production Dashboard-Part 3
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Question 48 of 72
48. Question
For services occurring on the same day for the same crew each week, you would want to set which type of Default Schedule?
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Question 49 of 72
49. Question
Which icon indicates Distributed Time on a Daily Timesheet?
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Question 50 of 72
50. Question
How do you record a lunch was taken on the Daily Timesheet?
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Question 51 of 72
51. Question
When do you enter a paycode on the Daily Timesheet?
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Question 52 of 72
52. Question
What button is used to manually add time to a Daily Timesheet?
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Question 53 of 72
53. Question
What does it indicate if you are manually adding a material allocation to a Daily Timesheet but the material is not available in the drop down list?
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Question 54 of 72
54. Question
After a crew member clocks in to BOSS Mobile he or she can Start and Stop time on tickets.
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Question 55 of 72
55. Question
What is the purpose of the Start All button on BOSS Mobile?
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Question 56 of 72
56. Question
What is the purpose of the Clock In button on BOSS Mobile?
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Question 57 of 72
57. Question
What does the Update button do on the Daily Timesheet?
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Question 58 of 72
58. Question
What does the Apply button do on the Daily Timesheet?
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Question 59 of 72
59. Question
What does the Submit and Close button do on the Daily Timesheet?
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Question 60 of 72
60. Question
What does the Submit button do on the Daily Timesheet?
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Question 61 of 72
61. Question
What does it indicate when a ticket’s Job Cost on the Job Ticket Detail screen is in red text?
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Question 62 of 72
62. Question
What does it indicate when a ticket’s Job Cost on the Job Ticket Detail screen is in blue text?
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Question 63 of 72
63. Question
What does it indicate when a ticket’s Job Cost on the Job Ticket Detail screen is in orange text?
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Question 64 of 72
64. Question
Where do you authorize a mobile device in BOSS?
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Question 65 of 72
65. Question
What does the tower icon represent on the Production Dashboard?
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Question 66 of 72
66. Question
When a crew is working a ticket on BOSS Mobile, what does it mean when the ticket color is gray?
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Question 67 of 72
67. Question
When a crew is working a ticket on BOSS Mobile, what does it mean when the ticket color is yellow?
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Question 68 of 72
68. Question
When a crew is working a ticket on BOSS Mobile, what does it mean when the ticket color is white?
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Question 69 of 72
69. Question
When creating an issue what happens if you select Display to Customer?
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Question 70 of 72
70. Question
When creating an issue what happens if you select Display to Crew?
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Question 71 of 72
71. Question
When creating an issue what happens if you select Documents?
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Question 72 of 72
72. Question
What does the number in parentheses indicate in the Service list (ex: (268) General Maintenance)?
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