Take the Sales BOSS Basics Certification Quiz
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Question 1 of 50
1. Question
What is a Lead?
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Review BOSS Basics Video: Leads Part 1
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Question 2 of 50
2. Question
What data is needed to save a Lead?
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Review BOSS Basics Video: Leads Part 1
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Question 3 of 50
3. Question
A Lead Name cannot be changed.
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Review BOSS Basics Video: Leads Part 2
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Question 4 of 50
4. Question
You can create Tasks and Activities for a Lead.
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Review BOSS Basics Video: Leads Part 2
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Question 5 of 50
5. Question
What data is needed to move a Lead to Complete status?
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Review BOSS Basics Video: Leads Part 2
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Question 6 of 50
6. Question
A Qualified lead can be converted to a Property.
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Review BOSS Basics Video: Leads Part 2
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Question 7 of 50
7. Question
How can you use Marketing Lists in BOSS?
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Consult Knowledge Base: Marketing List FAQ
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Question 8 of 50
8. Question
Prior to adding a new property, it’s best practice to search for the property first to ensure it doesn’t already exist.
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Review BOSS Basics Video: How to Add Property
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Question 9 of 50
9. Question
You can save a Property without a Contact address.
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Review New User Training Reference Guide
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Question 10 of 50
10. Question
Where should you enter notes, such as gate codes that should be viewed by any crew visiting a Property?
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Discussed in New User Training
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Question 11 of 50
11. Question
What is a Work Order?
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Review New User Training Reference Guide
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Question 12 of 50
12. Question
What is a Quick Work Order?
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Question 13 of 50
13. Question
What is a Contract?
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Review New User Training Reference Guide
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Question 14 of 50
14. Question
What type of work are Contracts used for?
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Review BOSS Basics Video: Creating a Contract
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Question 15 of 50
15. Question
When is the Budget Bill Type used?
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Review BOSS Basics Video: Creating a Contract
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Question 16 of 50
16. Question
When entering contract Start and End dates, those dates can exceed 364 days.
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Review BOSS Basics Video: Creating a Contract
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Question 17 of 50
17. Question
If a property has existing Takeoffs, BOSS will auto calculate values on the Bid screen.
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Review BOSS Basics Video: Creating a Contract
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Question 18 of 50
18. Question
What is the benefit of using Property Takeoffs?
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Review New User Training Reference Guide
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Question 19 of 50
19. Question
Contract amounts are calculated based on Services.
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Review BOSS Basics Video: Creating a Contract
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Question 20 of 50
20. Question
You have default Service Items for 36″ Mower, 48″ Mower, and 60″ Mower. The property you’re bidding only requires a 48″ Mower. Do you need to enter Takeoffs for the other Mower Service Items?
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Review BOSS Basics Video: Creating a Contract
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Question 21 of 50
21. Question
You expect the mowing to take more time than BOSS calculates, so you increase Labor Hours. The cell changes to what color?
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Review BOSS Basics Video: Creating a Contract
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Question 22 of 50
22. Question
You expect the mowing to take less time than BOSS calculates, so you decrease Labor Hours. The cell changes to what color?
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Review BOSS Basics Video: Creating a Contract
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Question 23 of 50
23. Question
If you need to update the Bid Text for a particular job, what would you do?
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Review BOSS Basics Video: Creating a Contract
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Question 24 of 50
24. Question
What is the definition of Budget Billing?
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Review BOSS Basics Video: Creating a Contract
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Question 25 of 50
25. Question
How are contracts that are Contract Billed with ‘As Completed’ invoiced?
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Review BOSS Basics Video: Creating a Contract
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Question 26 of 50
26. Question
Optional Services prices are included on the contract, but not included in the total sale price.
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Discussed in New User Training
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Question 27 of 50
27. Question
Where should you enter notes about a Service that should be viewed by a crew visiting a Property?
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Discussed in New User Training
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Question 28 of 50
28. Question
What is the purpose of Submitting a bid?
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Review New User Training Reference Guide
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Question 29 of 50
29. Question
What is the purpose of Accepting a bid?
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Review New User Training Reference Guide
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Question 30 of 50
30. Question
What is the definition of Bidding status?
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Question 31 of 50
31. Question
What is the definition of Pending status?
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Question 32 of 50
32. Question
What is the definition of Delivered status?
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Question 33 of 50
33. Question
What is the definition of Signed status?
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Review New User Training Reference Guide
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Question 34 of 50
34. Question
You can convert a contract’s Optional Service into a Work Order.
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Review BOSS Basics Video: Creating a Work Order
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Question 35 of 50
35. Question
When can you invoice a Bid bill type that is not Progress Billed?
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Review BOSS Basics Video: Creating a Work Order
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Question 36 of 50
36. Question
Progress Bill allows you to invoice for a deposit.
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Review BOSS Basics Video: Creating a Work Order
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Question 37 of 50
37. Question
When bidding, what does the Calc Hrs column represent in a Service Item?
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Review BOSS Basics Video: Creating a Work Order
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Question 38 of 50
38. Question
What does the number of Occurrences represent?
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Review BOSS Basics Video: Creating a Work Order
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Question 39 of 50
39. Question
If the job is not Progress Billed, but is billed “As Completed” you can still invoice the job as necessary.
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Review BOSS Basics Video: Creating a Work Order
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Question 40 of 50
40. Question
Reset Job is an available option when a job is in Signed status.
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Review BOSS Basics Video: Creating a Work Order
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Question 41 of 50
41. Question
If you need to make changes to a job in Signed status what action will you perform?
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Review BOSS Basics Video: Creating a Work Order
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Question 42 of 50
42. Question
Where will you find the Change Order function on a job (choose all that apply)?
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Review BOSS Basics Video: Creating a Work Order
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Question 43 of 50
43. Question
What does it mean to enter a value in the “Not to Exceed” field?
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Review BOSS Basics Video: Creating a T&M Work Order
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Question 44 of 50
44. Question
Where are default T&M rates set?
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Review BOSS Basics Video: Creating a T&M Work Order
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Question 45 of 50
45. Question
T&M minimum price will override a lower price on actual work performed (example: T&M minimum is $200, but actual amount totals $175)
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Review BOSS Basics Video: Creating a T&M Work Order
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Question 46 of 50
46. Question
Your T&M markup for Irrigation Parts is 2.0, but you know you’ll use a part with a higher markup in the catalog. What do you do to make sure that item is billed using the catalog markup?
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Review BOSS Basics Video: Creating a T&M Work Order
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Question 47 of 50
47. Question
T&M Labor Rates are always used to calculate invoice amounts even if Labor was included in a Service Item estimated on a T&M job.
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Review BOSS Basics Video: Creating a T&M Work Order
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Question 48 of 50
48. Question
What status allows you to use the Change Order option on a job?
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Review BOSS Basics Video: Change Order
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Question 49 of 50
49. Question
If you only need to change order a specific Service, you would use the Advanced menu.
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Review BOSS Basics Video: Change Order
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Question 50 of 50
50. Question
You can cancel a Service that has a ticket with time and/or material.
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Review BOSS Basics Video: Change Order