Take the Snow BOSS Basics Certification Quiz

Determining how a customer will be billed is the first step in deciding what job type to use.

Which of the following might be Additional Services to consider adding to the Service Catalog?

On which Job type can you select a T&M Bill type?

Notes entered in the Property section of the Snow tab will appear on the mobile device.

What field of information can appear on the Client facing document, the Snow Dashboard, the Ticketing tab and the Invoice?

What types of Snow jobs are able to be created in BOSS?

Takeoff categories can be set up and used with Snow Services.

Services that are set up using ‘generic’ naming (i.e. Plowing, Salting, Shoveling) can be utilized on both Seasonal and T&M jobs.

What Job type should be used when creating a Seasonal Snow job?

Using the ‘Service Item Occur’ setting on a Service is recommended to ensure more precise bid values on Seasonal jobs.

A best practice for Seasonal (or Budget) Snow Billing is to have how many occurrences for the season?

If no snow work has been performed in a month, a Seasonal/Budget Bill invoice cannot be generated.

For Seasonal jobs, the first month’s Ticket is generated at the start of the Snow Season.

A Contract Bill type should be selected when you want to invoice a Fixed, Recurring amount over a specified period of time.

The start and end dates of a Snow job are required to occur within the same year.

When creating a T&M Snow job, what box needs to be checked to ensure invoicing can proceed without a ticket being in approved status?

When setting up a T&M Snow job, it is recommended to have one occurrence per week.

Can a single Service be created to handle the following two price points; Plow Truck T&M rate is $75 and Loader T&M rate is $250?

When setting up a T&M job with the Service ‘Plow Truck w/Operator’, the T&M Hourly Rate column should be zeroed out.

A T&M job has been set up to bill a specific ‘per Ton’ price for Salting at Newco Office Complex. At the time of Invoicing, where does the system determine the correct price from for ‘per Ton’ for this job?

Of the following options, which can be used to create and manage T&M Work Orders?

If a minimum price is set on a T&M job, at what point will this minimum price be applied?

For an Equipment only Service Item, an Internal PO will need to be created so that Allocations and Invoicing can be completed.

Progress Bill T&M Work Orders cannot be invoiced until all tickets have been marked complete and approved.

If a T&M Service does not include any estimated Service Items, where will the system ‘look’ first when Invoicing to find the correct cost and markup?

What Bill type would be selected for a job that is bid based on Inch Increments (i.e. 0″ – 3″, 3″ – 6″, etc) or Per Push or Per Event?

When a Service is marked as a Variable Occurrence, how many Occurrences will be listed?

Variable Occurrence Services are required to be forecast before they are available to production.

The Variable Occurrence setting will allow the user to create as many tickets as needed, even generating multiple tickets within the same ” week of” range.

If a client with a Per Ocurrence Snow Contract requests that only one invoice be sent in a month, which invoice frequency should you select?

A Variable Occurrence Service has a set price per occurrence that is invoiced regardless of how much time or material was actually used.

Job tickets for Variable Occurrence Services are best generated after the event is over and a specific Inch Increment is known.

Tickets for Variable Occurrence Services are not marked complete until the end of the month.

Newco Office Complex was sold a Per Push Snow Contract where we bill for each time we plow during an event. At the end of one event, records indicate we plowed the lot three times. How many tickets would need to be generated to invoice this job properly?

BOSS comes with 5 Snow Default Service Categories. How many additional service categories are allowed to be created?

Editing the name of a Service Category will change the Category Name in all past events.

What Service Category would the following services be assigned to: SN-Plowing, SN-Plowing 0-3″, SN-Plowing 3″-6″, SN-Loader.

At the beginning of the Snow Season, where should you look to determine if any new Snow Services need to be assigned to a Category?

The Setting to allow Material/Equipment allocations is determined when setting up the crews.

If a Snow Service is not assigned to a Category, the system will automatically include it in an event.

All Time and Materials entered via a Mobile Device is staged in which tab?

Data in the Collect Tab cannot be edited.

If Mobile Data in the Collect Tab is edited, the Mobile Icon is changed to a paper icon.

Once time and material are assigned to tickets, that information disappears from the Collect Tab.

If a Crew uses paper to record time, where can this information be entered manually?

Which of the following tasks can be performed on the Crew Module?

Crews that are set up in the Crew Module for Snow are completely separate from Green Season Crews.

Each Crew can be assigned to multiple Branches.

Crews can be given permission to create new Work from the field.

How many Service Categories can one Crew be assigned to?

If a Crew is assigned to a truck with a plow and a salt hopper, but no shovels or bags of calcium, what Service Category should they NOT be assigned?

Once a Crew Leader clocks in they should immediately go to the Tickets Tab to view the work they have been assigned for the Snow Event.

What notes can the Crew Leader view on their Mobile Device?

If a Crew clicks Done on the Service Category of Work, this completes the ticket.

Any employee that logs into a Mobile Device will be able to see a Snow Event.

Hours of Operation for the entire week are visible when viewing the Property during a Snow Event.

What Setting is required to be able to see a Snow Event on a Mobile Device?

Clicking the ‘Done’ button will Stop time on the Service Category.

A Crew Leader can view Property or Job specific attachments if they have been marked as Display to Crew (on mobile).

When allocating Material, if an amount was estimated on the Job, the Crew Leader can only enter the exact estimated amount.

Where can a Supervisor view the progress of work for all Crews?

The Snow Supervisor can place Service Categories of Work ‘On Hold’ on the Schedule Tab of the Snow Dashboard.

The Schedule Tab of the Snow Dashboard is organized by Crew Name.

Which of the following Mass Editing Tasks can be accomplished on the Schedule Tab of the Snow Dashboard?

All Service Categories of Work have to be in the Work Completed column in order to close an event.

When preparing for winter services, a Mock Event should be performed in your Live site.

Snow Events have a Start and Stop Time and have the ability to span multiple days.

BOSS automatically names each Snow Event. You can change the name of the Event after the Event has started.

Snow Events are numbered and are unique to each Snow Season.

When a Snow Event is created, by default, all Zones are automatically assigned to that Event.

Once a Snow Event has been created, work must then be Generated for that Event.

BOSS will automatically select the right Snow Plan for the Event when work is generated.

If an Event is in progress, and a new Snow Plan needs to be utilized, this can be done by generating work for the Snow Event and selecting a different plan.

Events should be marked complete when all work is done but before the time has been assigned to tickets.

Once an End Date has been entered on an Event, work time can no longer be entered on that event.

Where can the Hours of Operation be entered for a Property?

Where can the Hours of Operation for a Property be viewed?

More than one Snow Plan can be utilized in the same Event.

Before a Snow Plan can be created, which of the following criteria must be met?

How can a ‘looping route’ be created in a Snow Plan?

The Show History link on a Snow Plan will track who created and consequently edited the Snow Plan.

In a Snow Plan, a green checkmark indicates the job is valid for the season. What does a red exclamation point (!) indicate?

Updating a Snow Plan from season to season is made easier by the use of which of the following features?

When editing a Snow Plan, the Edit Notes field is required to indicate what changes are being made.

When editing a Snow Plan, the Load Work button will find and bring in any new work not yet in the Plan, that fit the criteria set for that Plan.

If one person starts and then stops editing a Snow Plan without publishing it, what is the minimum wait time before a different person can take over editing?

If a Snow Plan is being Edited, it cannot be used in a Snow Event.

A Property can be put on hold during the Snow Season.

Aside from just time, what other information can be viewed on the Daily Timesheet ?

When opening the Review Tab, the hours shown in the grid only include the time allocated to the current snow event.

To the view the entirety of the Employee’s work day, which Icon do you click to open the Timesheet?

If an employee worked both Green and Snow jobs in the same day, in the Review Tab, the Daily Timesheet will only show the Snow time for the day.

Total Time to Distribute to Jobs (travel) is not tracked during a Snow Event.

In order for a Snow job to be worked in the current Season, its dates must overlap with the Season start and end dates.

Where can you view a list of Properties and Jobs that have snow related services that overlap the season dates?

Each Branch must have it\’s own Snow Season created, with it\’s own start and end dates.

Snow Event numbering will reset with the beginning of each new Snow Season.

A Snow Season can be deleted after all the Events have been closed.

Snow Service Notifications can be set for On Start or On Stop for only one Service Category per property.

What action triggers the automatic email notifications for the ‘On Start’ of a service category?

Snow scheduling starts by putting Tickets on the Dashboard.

If materials are not entered via Mobile, at what point in the process can that information be added?

In the Ticketing Tab, what options for filtering the event information are available?

How many Tickets are allowed to be created on a Variable Occurrence service?

On the Ticket Tab, BOSS will automatically find and display the Service Name and Ticket number for the Service Cateogry of work performed in the Snow event.

Assigning time to Tickets is a final action and cannot be undone.

When assigning material to a Ticket, the user must also allocate the quantity to a Purchase Order.

Using the Save Time or Save Material button allows the user to save one record at a time.

Once all Time and Material has been allocated to tickets and Purchase Orders, the records disappear from the screen. These can be viewed again by checking ‘Include Ticketed’.

For Variable Occurrences services, multiple tickets can be created by entering the Set Tickets icon for a specific row of data.

When setting up Snow Zones, how many zones are required?

What is the maximum number of Snow Zones you can have?

Snow Zones offer a way to group Properties to facilitate delivery of snow services.

If a Property is inactive, it will not appear in the results grid of the Snow Zone search.

When using the Add feature in the Snow Zone module, all resulting Properties will be added to the zone regardless if they are already assigned to another zone.

When moving Properties between Zones, the list of availabe Zones will only show Snow Zones for the same Branch as the source Zone.

Snow Zones cannot be assigned from the Snow Tab on a Property.

Inactivating a Snow Zone will automatically move the Properties in that Snow Zone to another Zone.

Before any Weather Measurement data can be created, a Weather Measurement source must be specified.

The default Weather Conditions list can be numbered so as to appear in an order defined by the user.

Weather Conditions cannot be made inactive.

At which levels can Weather Measurements and conditions be created, edited and deleted?

Where are measurements for City and Zone level weather data entered?

Crew leaders can enter Property specific weather measurements from their Mobile device.

Data in the Weather tab of the Snow Properties page can be utilized in the Snow Report.

Data on the Weather Tab in the Snow Property can be customized to use which of the following sources of data?

Of the following, which information can be included in an After the Event Snow report?

Which Pivot Table report contains information specific to Snow events?